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Serving Oakley, CA and surrounding areas. (925) 233-3979
Effective Date: January 1, 2026
Oakley Heavy Duty Towing Service ("we," "us," or "our") operates the website at oakleyheavydutytowingservice.com. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and your rights regarding your personal information.
By using our website or contacting us, you agree to the practices described in this policy. If you have questions, see the Contact section at the bottom of this page.
When you fill out a contact form or request a quote on our website, you may provide your name, phone number, email address, and details about your vehicle or towing request. We only collect the information you voluntarily submit.
When you visit our website, we may automatically receive certain technical information, including your IP address, browser type, operating system, the pages you visit, and how long you stay on each page. This information is collected through standard web server logs and, if applicable, analytics tools.
Our website may use cookies - small text files stored on your device - to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do so.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
We may share your information with third-party service providers who help us operate our website or conduct our business - for example, form processing tools, analytics providers, or email services. These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.
We may also disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, our customers, or others.
We retain personal information for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and service inquiry records are generally retained for a reasonable period consistent with our business needs, then deleted or anonymized.
Our website may contain links to third-party websites such as mapping services or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related regulations. To exercise any of these rights, contact us using the information below.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the website after changes are posted means you accept the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, you can reach us at:
Oakley Heavy Duty Towing Service
214 Star St, Oakley, CA 94561